- Account balances may roll over from year
to year.
- Accounts may be closed by spending the balance down to zero or by requesting
a refund at time of graduation or withdrawal in writing to the University Business Office.
Refunds can only be for the full account balance. All refunds are made by mail
and usually take 2-3 weeks to arrive at your home.
- Upon leaving Carlow, a refund request for account balances in excess
of $10.00 must be made in writing to the University Business Office within one year. Account
balances less than $10.00 will not be refunded or after one year refund requests
will not be honored. >>Cash Refund Form (PDF)
- Cash withdrawals cannot be made.
- Cash cannot be given for returns purchased by funds from the Carlow Card. However, credit will be made to the Carlow Card for returned merchandise.
- Lost cards can be reported through the Online Card Center, the Card Center
Office or the Dispatch Center. Until the time a card is reported lost, liabilities
incurred on the card are the responsibility of the card holder and arrangements
for a new replacement card must also be made by the card holder.
The Carlow Card
program will continue to grow and expand in response to the needs
of the University community. As a result, policies and procedures
may be adjusted. If you have further questions, please call 412-578-6690
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